Please note some changes and protocols that we are observing to ensure staff and guest safety.
Let's get your hair done! Here's how.
At this time, all appointments must be scheduled by phone at 781-641-3800 or email at firstname.lastname@example.org. You may request an appointment via email day or night and we will get back to you to confirm. Please note it would be helpful to expedite your request if you could kindly provide more than one option in which you are available, thank you. For your convenience, online booking options will be restored at a later date. One on one appointments are available for those in need. Please inquire if this may be of interest.
Prior to coming in for an appointment, you must submit a self-health questionnaire which includes a temperature check. For your convenience, we have located this here Client Health Form. Kindly fill this out and submit prior to arrival. We will be unable to service a guest if this is not completed. Thank you for your understanding and cooperation. We reserve the right to perform a temperature check upon arrival.
A mask must be worn to enter the salon and at all times during your service. We have disposable masks and gloves to offer you during your service; however, gloves are not required. If a medical condition prevents you from wearing a mask, please let us know in advance so we can make accommodations for you. We will be using disposable capes, hair bibs, and neck strips for your services and unfortunately, our waiting and beverage areas will not be open at this time
Guests are not allowed to have anyone accompany them during their service. In the case of children, we will gladly accommodate but will need to schedule accordingly. All appointment times will run slightly longer than average due to safety and turnover protocols, so please plan accordingly.
Please note that our cancelation policy has changed at this time. As always, we will text and email you reminders seven days prior to your appointment. We kindly ask that if you need to cancel or reschedule your appointment that you provide a four-day notice. If a cancellation occurs within the four-day window a fifty percent service fee would apply if we are unable to rebook the service time. In the event that you are sick or have been exposed to someone who is ill (we really hope this is not the case!), a cancellation fee will not occur.
We will text you fifteen minutes before your appointment. Once you have arrived, please reply back and await our response as to when to enter the building, thank you.
What you can expect from us
Just like we asked of you, all of our staff members are also filling out a self-health assessment questionnaire and taking their temperatures prior to every shift. We reserve the right to perform additional temperature checks prior to each shift.
We will be wearing a face mask, eye covering (glasses, face shield, safety goggles), gloves, disposable aprons to service you.
In addition to our already high standards of salon sanitation, we have in place additional protocols with cleaning logs for all "high touch" and common areas of our space on rotation throughout the day. As always, we will be sanitizing sinks, stations, chairs, and our equipment after each client.
We look forward to seeing you and appreciate the opportunity to service your personal care needs.
Staff at J.R. Burke Salon
Theresa - "Thanks again, this haircut is amazing! I didn't even realize how much better I would feel with a haircut. Thank you all for making it so safe for us to return!"
Laura - "Thank you so much for all of the safety protocols you have put in place. I realize this must be a lot of work, but from a customer perspective, it makes all the difference when choosing a salon."
Anonymous -"Being able to have a one on one service appointment time really helped put me at ease when venturing back out into the great big world! Thank you for being so thoughtful and ensuring client safety!"
Paula - "As someone with a medical background, you have really covered everything when thinking about guest and staff safety. Thank you!"
Mon 8-4 | Tue 8-4
Wed 8-9 | Thu 8-9 | Fri 8-7
Sat 7-5 | Sun 7-5
Early/late appointments are available upon request. Please inquire.
*See our full menu of services here
*menu prices listed are guidelines and may vary
659 Massachusetts Ave, Arlington MA